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Not health advice. Contact your local water utility for concerns.
Data from EPA Water Quality Reports. For official information, contact your water utility or health department.
EPA records for NORWICH PUBLIC UTILITIES • Updated September 2026
Grade C — based on EPA compliance records, lead testing and PFAS monitoring
NORWICH PUBLIC UTILITIES has a mixed record — read the reasons below; the deductions come from real EPA violations, lead results or PFAS detections, not from a template.
Norwich's tap water grades C on EPA's records. PFOA or PFOS was measured at or above the 4 ppt federal limit. A certified filter matched to those issues is a sensible precaution.
Norwich grades C. PFOA or PFOS was measured at or above the 4 ppt federal limit. The water is legal to drink, but a certified filter matched to these findings is a reasonable precaution.
NORWICH PUBLIC UTILITIES's most recent Lead and Copper Rule result (2025-01-01 to 2025-12-31) was 0 ppb at the 90th percentile, below EPA's 15 ppb action level. Because lead usually comes from service lines and household plumbing, homes built before 1986 should still test at the tap.
Yes. EPA's UCMR5 sampling (2023-05-23 to 2024-03-07) detected PFBS, PFHxS, PFOA, PFOS, PFPeA, with PFOA or PFOS at or above the 4 ppt federal MCL. Reverse osmosis and certified activated-carbon filters reduce PFAS.
NORWICH PUBLIC UTILITIES has 13 violations on file since 2016: 0 health-based in the last five years and 0 monitoring or reporting violations in that window. Monitoring violations are paperwork lapses, not measured contamination.
NORWICH PUBLIC UTILITIES reports surface water as its primary source and serves about 36,163 people (EPA PWSID CT1040011).
We recommend one. Reverse osmosis or a PFAS-certified carbon filter addresses the PFAS result.
Want to know what's really in your Norwich tap water?
PFOA or PFOS was measured at or above EPA's 4 ppt limit in Norwich's UCMR5 sampling.
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NORWICH PUBLIC UTILITIES · SDWIS records since 2016 · 5-year window starts 2021-09-07
EPA records no health-based violations for this system in the last five years. Older health-based violations (since 2016) are listed below for context.
| Violation | Category | Compliance period | Status |
|---|---|---|---|
| Maximum Contaminant Level Violation, AverageTTHM | MCL exceeded | 2018-07-01 → 2018-09-30 | Resolvedreturned 2018-09-30 |
| Maximum Contaminant Level Violation, AverageTTHM | MCL exceeded | 2018-04-01 → 2018-06-30 | Resolvedreturned 2018-06-30 |
| Maximum Contaminant Level Violation, AverageTTHM | MCL exceeded | 2018-01-01 → 2018-03-31 | Archived |
| Maximum Contaminant Level Violation, AverageTotal Haloacetic Acids (HAA5) | MCL exceeded | 2018-01-01 → 2018-03-31 | Archived |
| Maximum Contaminant Level Violation, AverageTTHM | MCL exceeded | 2017-10-01 → 2017-12-31 | Resolvedreturned 2017-12-31 |
| Maximum Contaminant Level Violation, AverageTTHM | MCL exceeded | 2017-07-01 → 2017-09-30 | Resolvedreturned 2017-09-30 |
| Maximum Contaminant Level Violation, AverageTTHM | MCL exceeded | 2016-07-01 → 2016-09-30 | Resolvedreturned 2016-09-30 |
| Maximum Contaminant Level Violation, AverageTTHM | MCL exceeded | 2016-04-01 → 2016-06-30 | Resolvedreturned 2016-06-30 |
| Maximum Contaminant Level Violation, AverageTTHM | MCL exceeded | 2016-01-01 → 2016-03-31 | Resolvedreturned 2016-03-31 |
| Consumer Confidence Report Complete Failure to ReportConsumer Confidence Rule | Other | 2020-07-01 | Resolvedreturned 2020-07-06 |
| Consumer Confidence Report Inadequate ReportingConsumer Confidence Rule | Other | 2017-08-10 | Resolvedreturned 2018-01-16 |
| Consumer Confidence Report Complete Failure to ReportConsumer Confidence Rule | Other | 2017-07-01 | Resolvedreturned 2018-01-16 |
| Consumer Confidence Report Complete Failure to ReportConsumer Confidence Rule | Other | 2016-07-01 | Resolvedreturned 2016-06-27 |
Source: ECHO SDWA bulk download (SDWA_VIOLATIONS_ENFORCEMENT.csv, SDWIS 2026Q2, file dated 2026-07-09, fetched 2026-09-06)
EPA Lead and Copper Rule 90th-percentile results reported by NORWICH PUBLIC UTILITIES
Well below the 15 ppb action level. In the most recent monitoring period on file (2025-01-01 to 2025-12-31), 90% of the homes NORWICH PUBLIC UTILITIES sampled had lead at or below 0 ppb.
EPA's action level is 15 ppb (dropping to 10 ppb under the 2024 Lead and Copper Rule Improvements). There is no safe level of lead; the 90th-percentile figure describes the system, not your tap — homes with lead service lines or pre-1986 plumbing can be higher.
| Monitoring period | Lead 90th percentile | vs 15 ppb action level |
|---|---|---|
| 2025-01-01 → 2025-12-31 | 0 ppb | Well below the 15 ppb action level |
| 2025-01-01 → 2025-06-30 | 1.5 ppb | Well below the 15 ppb action level |
| 2024-01-01 → 2024-12-31 | 0 ppb | Well below the 15 ppb action level |
| 2024-07-01 → 2024-12-31 | 1.1 ppb | Well below the 15 ppb action level |
| 2024-01-01 → 2024-06-30 | 0 ppb | Well below the 15 ppb action level |
| 2023-07-01 → 2023-12-31 | 0 ppb | Well below the 15 ppb action level |
| 2023-01-01 → 2023-06-30 | 1.5 ppb | Well below the 15 ppb action level |
| 2020-01-01 → 2022-12-31 | 2.3 ppb | Well below the 15 ppb action level |
| 2022-01-01 → 2022-12-31 | 0 ppb | Well below the 15 ppb action level |
| 2021-01-01 → 2021-12-31 | 0 ppb | Well below the 15 ppb action level |
| 2020-01-01 → 2020-12-31 | 0 ppb | Well below the 15 ppb action level |
| 2017-01-01 → 2019-12-31 | 4.8 ppb | Well below the 15 ppb action level |
Source: ECHO SDWA bulk download (SDWA_LCR_SAMPLES.csv, SDWIS 2026Q2, file dated 2026-07-09, fetched 2026-09-06)
EPA UCMR5 monitoring, 2023-05-23 to 2024-03-07 · 290 PFAS results at entry points to the distribution system
PFOA and PFOS and PFHxS measured at or above EPA's legal limit in at least one sample. Utilities have until 2029 (2031 under EPA's proposed extension) to comply with the 2024 PFAS rule, so a result above the MCL today is not yet a violation — but it is the number that matters for your health.
| Compound | Detects / samples | Max (ppt) | Reporting limit | EPA MCL |
|---|---|---|---|---|
| PFOA | 3 / 10 | 6.7 | 4 ppt | 4 ppt |
| PFOS | 3 / 10 | 16.2 | 4 ppt | 4 ppt |
| PFHxS | 2 / 10 | 12.5 | 3 ppt | 10 ppt |
| PFNA | 0 / 10 | < 4 | 4 ppt | 10 ppt |
| HFPO-DA | 0 / 10 | < 5 | 5 ppt | 10 ppt |
| PFBS | 3 / 10 | 6 | 3 ppt | hazard index only |
| PFPeA | 1 / 10 | 3.9 | 3 ppt | hazard index only |
“< 4 ppt” means below the laboratory reporting limit, not zero. ppt = parts per trillion (ng/L). Results are for finished water leaving the treatment plant.
What PFAS are and how to remove them → · Best filters for PFAS →
Source: UCMR5 occurrence data, EPA Data Summary July 2026 (UCMR5_All.txt)
EPA Six-Year Review 4 compliance samples for NORWICH PUBLIC UTILITIES · finished water only · dated data, released 2024
These are the regulated-contaminant samples NORWICH PUBLIC UTILITIES reported to its state between 2012 and 2019 — the most recent nationwide sample-level dataset EPA has published. Total trihalomethanes (TTHM), Haloacetic acids (HAA5) are flagged below; the status column explains why. Treat this as history, not today's tap water.
| Contaminant | Samples | Average | Max | EPA limit | Status |
|---|---|---|---|---|---|
| Arsenic | 180 detects | 0 µg/L | ND | 10 µg/LMCL | Not detected |
| Nitrate (as N) | 2412 detects | 0.567 mg/L | 2.5 mg/L | 10 mg/LMCL | Within MCL |
| Fluoride | 1816 detects | 0.676 mg/L | 1 mg/L | 4 mg/LMCL | Within MCL |
| Chromium (total) | 180 detects | 0 µg/L | ND | 100 µg/LMCL | Not detected |
| Uranium (combined) | 60 detects | 0 µg/L | ND | 30 µg/LMCL | Not detected |
| Radium-226/228 | 61 detects | 0.182 pCi/L | 1.09 pCi/L | 5 pCi/LMCL | Within MCL |
| Gross alpha | 60 detects | 0 pCi/L | ND | 15 pCi/LMCL | Not detected |
| Total trihalomethanes (TTHM) | 234 | 65.679 µg/L | 240.89 µg/L | 80 µg/LMCL (LRAA) | Average above 80% of MCL |
| Haloacetic acids (HAA5) | 233 | 32.563 µg/L | 96.6 µg/L | 60 µg/LMCL (LRAA) | 15 single samples over MCL; average within limit |
| Lead (tap samples) | 9048 detects | 2.462 µg/L | 39 µg/L | 15 µg/Laction level (90th percentile) | Reported, not scored (compliance is on the 90th percentile) |
| Copper (tap samples) | 90 | 55.064 µg/L | 710 µg/L | 1300 µg/Laction level (90th percentile) | Reported, not scored (compliance is on the 90th percentile) |
Averages count non-detects as zero. TTHM and HAA5 limits are locational running annual averages, so a single high sample is not a violation — we grade those on the average only. Lead and copper rows are individual tap samples and are shown for context; compliance (and our score) uses the 90th-percentile result above. LRAA = locational running annual average; ND = not detected.
Source: SYR4 Six-Year Review compliance monitoring data 2012–2019 (released 2024-03)
NORWICH PUBLIC UTILITIES · 11,089 service lines inventoried · Q2 2026 snapshot
NORWICH PUBLIC UTILITIES reports 13 service lines that are lead or galvanized-requiring-replacement (0.1% of the lines it has inventoried), plus 176 lines whose material is still unknown. A lead service line is the pipe between the water main and a building, so treated water can pick up lead after it leaves the plant — which city-level testing does not capture. Under EPA's Lead and Copper Rule Improvements, utilities must replace lead lines within 10 years starting in 2027.
Source: EPA SDWIS Service Line Inventory (Q2 2026) · PWS ID CT1040011 · See all Connecticut lead service lines. We may earn a commission from filters and test kits, at no extra cost to you.
Surface-water systems draw from rivers, lakes or reservoirs and must filter and disinfect, which is why disinfection byproducts (TTHM, HAA5) are the readings to watch.
How to test your tap water and the treatment options that actually fit Norwich homes
The most reliable way to know what is actually coming out of your tap is a certified mail-in lab test. City-wide EPA data (like the report above) reflects the water leaving the treatment plant, but contaminants such as lead and copper can be picked up from your own service line and household plumbing — so the water at your Norwich faucet can differ from the system average. A state-certified lab measures dozens of contaminants at once with results you can trust; you can also find one near you through the EPA's certified-lab list at epa.gov/dwlabcert. Hardware-store test strips are cheaper and instant, but they only screen for a few basics (chlorine, hardness, pH, and a rough lead pass/fail) and are far less accurate — treat them as a first look, not a diagnosis.
Match the treatment to what your test finds. Reverse osmosis (RO) removes the widest range of contaminants — lead, arsenic, nitrate, PFAS, and dissolved solids — which makes an under-sink reverse osmosis system the most thorough choice for Norwich households with heavy-metal or PFAS concerns. If your main issue is taste, odor, or chlorine, an activated carbon filter (pitcher, faucet, or under-sink) is simpler and cheaper and handles chlorine and many organic compounds well, though carbon alone does not remove arsenic, nitrate, or most PFAS. NSF-certified pitchers rated for lead reduction are the easiest way to start today while you decide on a permanent setup.
We may earn a commission from testing kits and filters purchased through these links, at no extra cost to you.
Norwich ranks #18 of 18 graded Connecticut cities.
Norwich grades C. PFOA or PFOS was measured at or above the 4 ppt federal limit. The water is legal to drink, but a certified filter matched to these findings is a reasonable precaution.
NORWICH PUBLIC UTILITIES's most recent Lead and Copper Rule result (2025-01-01 to 2025-12-31) was 0 ppb at the 90th percentile, below EPA's 15 ppb action level. Because lead usually comes from service lines and household plumbing, homes built before 1986 should still test at the tap.
Yes. EPA's UCMR5 sampling (2023-05-23 to 2024-03-07) detected PFBS, PFHxS, PFOA, PFOS, PFPeA, with PFOA or PFOS at or above the 4 ppt federal MCL. Reverse osmosis and certified activated-carbon filters reduce PFAS.
NORWICH PUBLIC UTILITIES has 13 violations on file since 2016: 0 health-based in the last five years and 0 monitoring or reporting violations in that window. Monitoring violations are paperwork lapses, not measured contamination.
NORWICH PUBLIC UTILITIES reports surface water as its primary source and serves about 36,163 people (EPA PWSID CT1040011).
We recommend one. Reverse osmosis or a PFAS-certified carbon filter addresses the PFAS result.
PFOA or PFOS was measured at or above EPA's 4 ppt limit in Norwich's UCMR5 sampling.
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